Private: Work Opportunities

Attention: Some people are reporting that they are getting an error when submitting an application. If you get an error, please answer all of the questions and send your answers to work at cocoa cinnamon dot com written in proper email form while we work on solving the issue. Thanks …
Title Barista
Location Both
Job Information

As a Barista, you will be expected to have excellent knowledge of our menu and story. You’ll dedicate excellence in espresso and coffee extraction, milk texturing, prepare drinks to our highest standards. You will have the ability to balance deft drink preparation while taking care of customer service. You consider every service moment an opportunity to please and surprise and you take pride in creating a quality and unique Cocoa Cinnamon experience. You must be dependable, assist with training staff, attend in-house professional development workshops and training modules, and hone a flexible, positive, contributing, solution-oriented work ethic.  Previous experience preferred from a quality and service focused coffee shop.  

Advancement Opportunity – Special Project, then Team Leader

1-year minimum commitment.

Requirements:

  • Logical and deft problem-solving
  • Previous craft coffee experience
  • Weekends and Holiday availability a must.
  • Being an integral part of making Cocoa Cinnamon a unique, engaging and comfortable place to be.
  • Provide customer service that is performed in a passionate, personal, down to Earth and professional manner.
  • Be a responsible and integral part of making an everyday experience extraordinary.
  • Enjoys a diverse group of people and ideas.
  • Following food and safety guidelines and the law.
  • Being able to work in a swift on your feet setting.
  • Coming in each shift with a smile and desire to serve.

If we have an opening or think you will fit into the team, we may contact you. Please don’t call. You may contact us one time via email to make sure that we have received your completed application. If we have an opening, we will follow up with you.

Nights and weekend availability a must.

We always collect applications. 

Apply Now


Title Customer Service (FOH)
Location All
Job Information

 

As the key customer service person you create an outstanding customer experience that is unique to Cocoa Cinnamon.  You are expected to have excellent knowledge of our menu, design and story and professionally and confidently engage each person.  You are able to pace the line, use an active whole shop approach to atmosphere, and match the customer at their level while sharing our passion and knowledge starting at their level.  You will be trained in the basics of the craft and histories of coffee, chocolate and tea.  You will be responsible for upholding company standards, making non-espresso drinks and with advancement prepare cups and support the barista.  You will keep the atmosphere comfortable and the shop’s stock, cleanliness, fixtures reset at all times.  You bring an awesome attitude and work ethic with you each day, feeling as responsible for others as you are for yourself.  No experience necessary, but a passion for the company and coffee, chocolate and tea a must. 

You may put in an application for Customer Service, Barista or Churros (in English or Spanish).

Advancement opportunity: Barista – With previous experience, some folks are able to move to Barista on a fast track. Be sure to note details if you have previous barista experience.

1 year minimum commitment.

Requirements:

  • Logical and deft problem-solving
  • Weekends and Holiday availability a must.
  • Being an integral part of making Cocoa Cinnamon a unique, engaging and comfortable place to be for all.
  • Provide customer service that is performed in a passionate, personal, down to Earth and professional manner.
  • Be a responsible and integral part of making an everyday experience extraordinary.
  • Dedication to excellence in preparing and serving high quality drinks with great attention to detail.
  • Enjoys a diverse group of people and ideas.
  • Following food and safety guidelines and the law.
  • Being able to work in a swift on your feet setting.
  • Coming in each shift with a smile and desire to serve.

Advancement Opportunity – Barista, Special Project

6-month minimum commitment.

Nights and weekend availability a must.

We always collect applications. 

Apply Now


Title Flavor Lead
Job Information

Flavor Production Lead

At Cocoa Cinnamon, we pride ourselves in serving the best possible products that are both traditional and unique to us. In Flavor Development we enhance the foundations and inspirations that represent the story and mission of Cocoa Cinnamon in a creative, thought provoking and delicious way.

Think about seasonal ingredients, history (world, spice trade and local), stories (of people or fictional), and things that invoke wonder and come up with a name that mirrors both the inspiration and the ingredients. How can our beverages tell the story of what we do? Our Flavor Production Lead helps promote our story and what we are passionate about through these beverages that will be a part of our rotating offerings.

As our Flavor Production Lead, you will be responsible for carefully and consistently making all house made syrups, blended teas and infusions, spiced cacaos as well as chocolate tabla that we sell in our shops and use to make our hot chocolates.

This position is a part-time position and pairs with hours as Customer Service or a Churros or Barista position.

Key Responsibilities:

  • Consistently make high-quality house made products for our beverages.
  • Serve as the point person for monthly specials that play along the Cocoa Cinnamon theme
  • Coordinate and at times perform inventory to keep
  • Help roll out specials on social media
  • Serve as a point person on the flavor development team
  • Keeping all shops stocked with all syrups, blends, tablas and our in-house roasted coffees necessary to provide all drinks on our menu.
  • Makes deliveries using own or company vehicle
  • Cross train and coach designated team members
  • Anticipate and manage needs based on demand
  • Maintain positivity, enthusiasm and excellent communication at all times

Requirements:

  • Solution oriented approach to all things
  • Enjoys working with a team
  • Previous craft beverage/food experience
  • Excellent time management skills
  • Keeps clean work station at all times
  • Works with ease in a busy setting
  • Has or promptly obtains ServSafe certificate
  • Excellent palate
  • Self-starting, excellent time management
  • Valid driver’s license and outstanding driving record

This is a part-time position or a full-time position when crossed as a special project with another CC position.

Apply Now


Title Shop and Equipment Maintenance
Location All
Job Information

Job description:

Shop and routine equipment maintenance.

Minimum one year or more track.

Key Responsibilities

  • all quarterly espresso machine, grinder and brewer routine maintenance
  • all fridge and hvac routine maintenance on filters
  • all water filtration
  • yearly flushing water heaters
  • Random shop maintenance as it arises

Requirements

  • ability to work alone and after or before hours.
  • comfort working with tools.
  • willing to learn
  • excellent problem solver
  • previous machine maintenance experience (coffee equipment a plus)
  • completion on self-schedule (within determined amount of time)

 

This is a part-time position or a full-time position when crossed as a special project with another CC position.

Apply Now


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